Petion Rivera
About Petion Rivera
Petion Rivera serves as the Senior Director of Account Management at Kaseya, where he has worked since 2022. With a diverse background in account management, implementation, and operations, he has significant experience in the theme park and attractions industries.
Current Role at Kaseya
Petion Rivera serves as the Senior Director of Account Management at Kaseya, a position he has held since 2022. In this role, he is responsible for overseeing account management strategies and ensuring client satisfaction. His leadership contributes to the company's efforts in enhancing customer relationships and driving business growth.
Previous Experience at Kaseya
Prior to his current position, Petion Rivera worked at Kaseya as the Senior Manager of Account Management from 2020 to 2021. He later advanced to the role of Director of Account Management from 2021 to 2022. His tenure at Kaseya involved managing client accounts and implementing strategies to improve service delivery.
Professional Background
Petion Rivera has a diverse professional background that includes significant roles in various industries. He worked as an Implementation Specialist at Gateway Ticketing Systems, Inc. for nine years, focusing on ticketing software implementation for clients in the theme park and attractions sectors. Additionally, he held positions at Carnival Cruise Lines and Walt Disney World, where he gained experience in customer service and operations management.
Education and Qualifications
Petion Rivera holds a Bachelor of Science in Business Administration with a focus on International Business and Communications from Saint Louis University, which he attended from 1994 to 1998. He also earned a Juris Doctor from Loyola University New Orleans College of Law between 1998 and 2001. His educational background supports his expertise in business management and law.
Language Skills and Personal Interests
Fluent in Spanish, Petion Rivera's language skills enhance his ability to communicate effectively in diverse environments. He has a passion for soccer, which reflects his team-oriented approach and commitment to making inclusive decisions. His exposure to various cultures during his formative years has further enriched his perspective in professional settings.