Petion Rivera
About Petion Rivera
Petion Rivera is a Senior Manager of Account Management at Kaseya, where he has worked since 2020. He has a diverse background in customer service and management, with previous roles at Walt Disney World, Carnival Cruise Line, and Gateway Ticketing Systems.
Work at Kaseya
Petion Rivera has been employed at Kaseya since 2020, serving as the Senior Manager of Account Management. In this role, he is responsible for overseeing account management strategies and ensuring client satisfaction. His tenure at Kaseya spans four years, during which he has contributed to the company's growth and client engagement initiatives.
Previous Experience
Before joining Kaseya, Petion Rivera held various positions in the hospitality and service sectors. He worked at Walt Disney World for a decade, where he served as a Cast Member, Recreation Coordinator, and Recreation Guest Service Manager from 1993 to 2003. Following that, he was a Personal Vacation Planner at Carnival Cruise Line from 2004 to 2005. He also gained experience as an intern at Gen Art in 2004 for five months.
Career at Gateway Ticketing Systems
Petion Rivera worked at Gateway Ticketing Systems, Inc. from 2006 to 2015, where he held the position of Implementation Specialist III for nine years. In this role, he was involved in implementing ticketing solutions and enhancing customer experiences within the organization.
Education and Expertise
Petion Rivera studied at Loyola University New Orleans College of Law, where he earned a Doctor of Jurisprudence from 1998 to 2001. He also holds a Bachelor of Science degree in Business Administration, International Business, and Communications from Saint Louis University, where he studied from 1994 to 1998. His educational background provides him with a solid foundation in law and business management.