Prasaanth L.
About Prasaanth L.
Prasaanth L. is a Sales Engineer at Kaseya, where he has worked since 2022. He has a background in customer support and technical roles, with experience at Kaseya and Concentrix, and holds degrees in computer programming and network administration.
Work at Kaseya
Prasaanth L. currently holds the position of Sales Engineer at Kaseya, where he has been employed since 2022. Prior to this role, he served as a Senior Customer Support Engineer for seven months in 2022 and as a Customer Support Engineer for two years from 2020 to 2022. His experience at Kaseya has allowed him to develop a comprehensive understanding of customer needs and technical solutions.
Previous Experience at Concentrix
Before joining Kaseya, Prasaanth worked at Concentrix in various technical roles. He was a Help Desk Technician for ten months in 2016, an Escalation Engineer for one year from 2018 to 2019, and a Technical Support Engineer for eleven months in 2017. His diverse roles at Concentrix provided him with valuable experience in customer service and technical support.
Education and Expertise
Prasaanth studied at Jetking Noida Learning Center, where he completed a Training Course in Masters in Network Administration (MNA) from 2019 to 2020. He also holds a Bachelor of Computer Applications (BCA) from Indira Gandhi National Open University, which he completed from 2018 to 2022. Additionally, he achieved a Higher Secondary (+2) qualification from Sri Bhagawan Mahaveer Jain College from 2011 to 2014. His educational background provides a strong foundation in computer hardware, software, and networking.
Skills and Competencies
Prasaanth possesses a strong foundation in computer hardware, software, and networking, which is essential for his role as a Sales Engineer. He demonstrates a keen ability to learn new skills and enhance existing ones, contributing to his professional growth. His flexibility and adaptability enable him to work effectively in various environments. Additionally, he is known for being an active listener and detail-oriented, which aids in understanding client needs and providing tailored solutions.