Ravi Pal

Ravi Pal

Customer Support Engineer @ Kaseya

About Ravi Pal

Ravi Pal is a Customer Support Engineer currently employed at Kaseya in India, where he has worked since 2020. He has previous experience at Insight Business Machines Pvt. Ltd. and ACMA Computers Ltd., and he holds degrees from the University of Mumbai and St. Dominic's College.

Current Role at Kaseya

Ravi Pal currently serves as a Customer Support Engineer at Kaseya, a position he has held since 2020. His role involves providing technical support and assistance to customers, ensuring they effectively utilize Kaseya's software solutions. He operates from India, contributing to the company's commitment to customer satisfaction and service excellence.

Previous Experience at Insight Business Machines Pvt. Ltd.

Before joining Kaseya, Ravi Pal worked at Insight Business Machines Pvt. Ltd. for one year, from 2019 to 2020. During his time there, he was involved in roles related to Kaseya, gaining valuable experience in customer support and technical assistance within the IT sector, specifically in the Mumbai Area.

Experience at ACMA Computers Ltd.

Ravi Pal worked at ACMA Computers Ltd. for four years, from 2015 to 2019, as an Application Support professional. His responsibilities included supporting Kaseya and Symphony Summit applications. This experience provided him with a strong foundation in application support and customer service in a technical environment.

Educational Background

Ravi Pal has a diverse educational background. He studied at St. Dominic Savio High School from 1994 to 2006, followed by further education at St. Dominic's College. He also attended the University of Mumbai and Little Flower Polytechnic College, where he acquired skills relevant to his career in customer support and technology.

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