Reshma Nayak

Reshma Nayak

Technical Support Engineer Lead @ Kaseya

About Reshma Nayak

Reshma Nayak is a Technical Support Engineer Lead at Kaseya, where she has worked since 2021. She holds a Bachelor of Engineering in Electrical, Electronics and Communications Engineering from the Institute of Technical Education and Research, which she completed in 2020.

Work at Kaseya

Reshma Nayak has been employed at Kaseya since 2020. She started her career there as a Graduate Engineer Trainee for one month before advancing to the role of Technical Support Engineer. In this position, she worked for one year until 2021. Currently, she serves as the Technical Support Engineer Lead, a role she has held for three years. Her responsibilities include overseeing technical support operations and leading a team to ensure effective customer service.

Education and Expertise

Reshma Nayak earned her Bachelor of Engineering (BE) degree in Electrical, Electronics, and Communications Engineering from the Institute of Technical Education and Research (ITER). She completed her studies from 2016 to 2020, acquiring a solid foundation in engineering principles and technical skills relevant to her current role in technical support.

Background

Reshma Nayak began her professional journey in Bengaluru, Karnataka, India. Her initial experience at Kaseya as a Graduate Engineer Trainee provided her with practical exposure to the technical support field. Following this, she transitioned to a Technical Support Engineer role, where she developed her skills further, leading to her current position as Technical Support Engineer Lead.

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