Ryan A.
About Ryan A.
Ryan A. is a Technical Help Desk Onboarding Specialist at Kaseya and a co-founder of WoahAI, with extensive experience in technical support and operations across various companies in the technology sector.
Work at Kaseya
Ryan A. has been employed at Kaseya as a Technical Help Desk Onboarding Specialist since 2024. His role is based on-site in Orlando, Florida. During his tenure, he has implemented automation scripts that have significantly reduced task times by over 50%, enhancing productivity for Managed Service Provider (MSP) partners.
Experience in Technical Support
Ryan A. has extensive experience in technical support roles. He worked at Conduent in various capacities, including Level 1 Technical Support Representative and Level 3 Senior Technical Support Representative, accumulating a total of six months in 2021. He also served as a Technical Support & Operations Specialist at Target Defense and Defense.com™, where he managed technical projects and customer success initiatives.
Co-Founder of WoahAI
In 2022, Ryan A. co-founded WoahAI, a company specializing in AI solutions. The company focuses on areas such as image generation, language models, chatbots, website design, and content creation. His involvement in WoahAI reflects his passion for exploring new technology domains.
Educational Background
Ryan A. completed his high school education at Lake Mary High School, where he earned his High School Diploma from 2014 to 2018. This foundational education set the stage for his subsequent career in technology and customer service.
Technical Skills and Interests
With a decade of self-taught experience in the technology sector, Ryan A. has developed a strong focus on technical customer service. He is passionate about exploring new domains, including 3D printing, video and music streaming, and artificial intelligence, which informs his work and entrepreneurial ventures.