Samuel Nguyen
About Samuel Nguyen
Samuel Nguyen is an Account Manager at Kaseya, with a background in sales and customer service spanning over a decade. He has held various roles in companies such as Apple and Tambourine, and holds a Bachelor's degree in Psychology from Florida International University.
Work at Kaseya
Samuel Nguyen has been employed at Kaseya as an Account Manager since 2022. His role involves managing client accounts and ensuring customer satisfaction in Miami, Florida. Kaseya is known for providing IT management solutions, and Nguyen's position contributes to the company's goal of delivering effective technology solutions to its clients.
Previous Experience at Tambourine
Prior to his current role, Samuel Nguyen worked at Tambourine, a company focused on technology and creativity for hotels and resorts. He served as a Business Development Representative from 2021 to 2022 for a duration of 10 months. In this position, he was involved in developing business strategies and fostering relationships within the hospitality sector.
Background in Sales and Customer Service
Samuel Nguyen has over a decade of experience in sales, demonstrating a long-term commitment to the field. His career includes significant roles at Apple, where he worked as a Specialist and later as AHA T1, providing customer support and sales assistance from 2015 to 2021. He also held a position as a Sales Specialist at CELINE from 2012 to 2014, further enhancing his customer service skills.
Education and Expertise
Samuel Nguyen earned a Bachelor's degree in Psychology from Florida International University, where he studied from 2009 to 2013. His educational background complements his professional experience, particularly in understanding customer behavior. Additionally, he possesses expertise in using Millennium Software, a tool commonly utilized in hospitality and property management.
Skills in Design and Development
Samuel Nguyen has developed skills in graphic design and web development, indicating a blend of creative and technical abilities. He is proficient in Adobe Photoshop and Adobe Illustrator, which suggests a strong foundation in visual design. This combination of skills enhances his effectiveness in roles that require both sales acumen and creative problem-solving.