Wayne M.
About Wayne M.
Wayne M. is a Customer Support Engineer at Kaseya, where he has worked since 2022. He has a background in commercial underwriting and operations management, along with a first-class honors degree in Computer Science from Dundalk Institute of Technology.
Work at Kaseya
Wayne M. has been employed at Kaseya as a Customer Support Engineer since 2022. His role involves providing technical support and assistance to customers, ensuring they effectively utilize Kaseya's software solutions. Based in Dundalk, County Louth, Ireland, Wayne contributes to the company's commitment to customer satisfaction and technical excellence.
Previous Experience at Aviva
Before joining Kaseya, Wayne M. worked at Aviva as a Commercial Underwriter from 1998 to 2005. He spent seven years in this role while based in Dublin, where he was responsible for assessing risks and underwriting insurance policies for commercial clients. This experience provided him with a strong foundation in customer service and risk management.
Experience as Operations Manager at Supreme Clean
Wayne M. served as Operations Manager at Supreme Clean from 2005 to 2019. Over the course of 14 years, he managed daily operations, ensuring efficient service delivery and customer satisfaction. His leadership in this role helped streamline processes and improve operational effectiveness within the company.
Education and Expertise
Wayne M. studied at Dundalk Institute of Technology, where he earned a Bachelor's degree in Networking and Systems Administration from 2019 to 2022. He graduated with first-class honors in Computer Science, demonstrating a strong academic foundation in technical subjects. This education supports his current role in customer support within the technology sector.
Personal Interests
Wayne M. has a keen interest in sports and traveling. These personal pursuits reflect his active lifestyle and commitment to exploring new experiences. His enthusiasm for sports may contribute to his teamwork skills, while traveling enhances his adaptability and cultural awareness.