Yasser Blanco Montequin
About Yasser Blanco Montequin
Yasser Blanco Montequin is a Customer Support Engineer at Kaseya, where he has worked since 2022 in Miami, Florida. He holds a Bachelor of Science in Information Technology from Florida International University and has previous experience in customer service and sales roles.
Work at Kaseya
Yasser Blanco Montequin has been employed as a Customer Support Engineer at Kaseya since 2022. In this role, he is responsible for providing technical support and assistance to customers, ensuring their needs are met efficiently. His position is based in Miami, Florida, where he has contributed to the company's commitment to customer satisfaction for two years.
Previous Experience in Customer Service
Before joining Kaseya, Yasser Blanco Montequin worked at Walgreens as a Customer Service Associate from 2014 to 2018. During his four years at Walgreens, he developed skills in customer interaction and service delivery. Additionally, he held a position as a Sales Associate at MetroPCS for three months in 2018, where he further honed his customer service skills.
Education and Expertise
Yasser Blanco Montequin studied Information Technology at Florida International University, where he earned a Bachelor of Science (BS) degree from 2020 to 2022. Prior to that, he attended Miami Dade College, obtaining an Associate of Arts (A.A.) degree in Information Technology from 2017 to 2020. His educational background provides a strong foundation for his work in customer support and technical assistance.
Student Assistant Role
Yasser Blanco Montequin served as a Student Assistant at Miami Dade College from 2019 to 2020. In this role, he supported faculty and staff while gaining practical experience in an educational environment. This position contributed to his professional development and understanding of customer service within an academic setting.