Zaynab Hamid
About Zaynab Hamid
Zaynab Hamid serves as the Manager of Customer Success for the Americas at Kaseya, a position she has held since 2016. She has extensive experience in customer support and success roles within the company, having started her career there in 2015.
Current Role at Kaseya
Zaynab Hamid serves as the Manager of Customer Success for the Americas at Kaseya. She has held this position since 2016, contributing to the company's customer success initiatives for over eight years. Her role involves overseeing customer support strategies and ensuring client satisfaction across the Americas region. Zaynab's leadership in this position is integral to Kaseya's commitment to delivering exceptional customer service.
Previous Experience at Kaseya
Zaynab Hamid has a history of various roles at Kaseya. She began her career there in 2015 as a Customer Support Representative, where she worked for 11 months in Miami, Florida. Following this, she transitioned to the role of Customer Success Advocate, serving for three months. In 2016, she took on the position of Customer Success Consultant - Team Lead, where she worked for four months. This progression highlights her growing expertise in customer success and support.
Education Background
Zaynab Hamid studied at Penn State University from 2009 to 2013, completing a four-year degree. Prior to that, she attended Cumberland Valley High School from 2005 to 2009. Her educational background has provided her with a strong foundation for her career in customer success and support.