Kirk Johansen
About Kirk Johansen
Kirk Johansen is a Customer Success Analyst with extensive experience in database administration, currently employed at PacifiCorp. He holds a Bachelor of Science in Engineering Management Technology and an Associate of Science in Electronic and Computer Engineering from Grantham University.
Current Role as Customer Success Analyst
Kirk Johansen currently holds the position of Customer Success Analyst. In this role, he focuses on enhancing customer satisfaction and ensuring that clients receive optimal value from the services provided. His responsibilities include analyzing customer feedback, identifying areas for improvement, and collaborating with various teams to implement solutions that meet customer needs.
Work at PacifiCorp
Kirk Johansen has been employed at PacifiCorp since 2017 as a Database Administrator. In this capacity, he manages database systems, ensuring their performance, security, and reliability. Prior to his current role, he worked at PacifiCorp for one year as a Database Administrator from 2015 to 2016. His experience in this field contributes to his effectiveness in handling data management tasks.
Professional Experience in Engineering
Before joining PacifiCorp, Kirk Johansen worked as a Calibration Engineer at Professional Testing (EMI), Inc. from 2013 to 2014. In this role, he was responsible for ensuring that testing equipment met specified standards and functioned correctly. This experience provided him with a solid foundation in engineering principles and practices.
Education and Qualifications
Kirk Johansen studied at Grantham University, where he earned an Associate of Science (A.S.) in Electronic and Computer Engineering from 2011 to 2013. He continued his education at the same institution, achieving a Bachelor of Science (B.S.) in Engineering Management Technology from 2011 to 2016. Additionally, he attended Central Texas College and completed his high school education at Reynolds High School, earning a diploma from 1995 to 1999.