Andrew Ross
About Andrew Ross
Andrew Ross is a Systems Administrator with a background in Systems Engineering from Moorpark College. He specializes in deploying and maintaining servers and network infrastructure, and has over 17 years of experience in technical support roles.
Work at kdc/one
Since 2020, Andrew Ross has been working as a Systems Administrator at KDC. In this role, he is responsible for deploying, maintaining, and repairing servers and network infrastructure. His work also includes implementing security solutions to protect critical IT systems. Andrew's experience in both office and manufacturing environments contributes to his effectiveness in this position.
Previous Experience at Voyant Beauty
Before joining KDC, Andrew Ross worked at Voyant Beauty as a Systems Administrator from 2007 to 2020, totaling 13 years. His responsibilities included providing technical support for IT systems in a manufacturing setting. This role allowed him to develop skills in managing complex IT environments and troubleshooting technical issues.
Technical Support Role at Intuit
Andrew Ross served as a Technical Support Lead at Intuit from 2004 to 2007. During this three-year period, he gained valuable experience in IT support, focusing on resolving customer issues and enhancing user satisfaction. This role laid the foundation for his future work in systems administration.
Education and Expertise
Andrew studied at Moorpark College, where he focused on Systems Engineering and earned an Associate of Science degree. He holds an A+ certification, which demonstrates his expertise in IT hardware and software support. His educational background and certifications support his technical skills in deploying and maintaining IT systems.
Technical Skills and Specializations
Andrew Ross specializes in deploying, maintaining, and repairing servers, network infrastructure, and security solutions. He is known for his ability to quickly identify root causes of technical issues and implement effective fixes to minimize downtime. His extensive experience in both office and manufacturing environments enhances his capability to provide technical support for critical IT systems.