Evan Williams
About Evan Williams
Evan Williams is an IT Technician with expertise in troubleshooting Encompass 360 software, currently employed at kdc/one in Groveport, Ohio since 2022. He has a background in desktop support roles and is pursuing the Cisco Certified Entry Networking Technician (CCENT) certification.
Work at kdc/one
Evan Williams has been employed at kdc/one as an IT Technician since 2022. In this role, he is responsible for various IT support tasks, including troubleshooting and maintaining software systems. His expertise in Encompass 360 software is a key asset to the team. kdc/one is located in Groveport, Ohio, where Williams contributes to the company's IT operations.
Previous Experience in IT Support
Before joining kdc/one, Evan Williams worked at Gardner Inc. as a Desktop Support Analyst from 2018 to 2021. His role involved providing technical support and resolving issues for end-users. Prior to that, he served as a Desktop Support Technician at Interbank1 from 2013 to 2018, where he gained extensive experience in IT support. His career began at IntegraLink, a division of ADP, where he worked as a TCA I for five months in 2012.
Education and Certification Pursuits
Evan Williams is currently pursuing the Cisco Certified Entry Networking Technician (CCENT) certification. This certification will enhance his networking skills and knowledge, further supporting his career in IT. His commitment to ongoing education reflects his dedication to professional growth in the technology field.
Technical Skills and Expertise
Evan Williams possesses strong technical skills, particularly in troubleshooting Encompass 360 software. He is experienced in managing Microsoft Azure and providing support for Microsoft Office applications. His background in IT support roles has equipped him with the necessary skills to address various technical challenges effectively.