Daniel Diede
About Daniel Diede
Daniel Diede serves as the Director of Payments at Keap, where he has focused on developing payment revenue strategies since 2024. He has a diverse background in customer success and product management, with previous roles at RevolutionParts and Keap, as well as experience in retail management.
Current Role at Keap
Daniel Diede currently serves as the Director of Payments at Keap, a position he has held since 2024. In this role, he focuses on developing payment revenue strategies that align with a product-driven and customer-first mindset. His responsibilities include overseeing payment operations and ensuring the effectiveness of payment solutions offered by the company.
Previous Experience at Keap
Prior to his current role, Daniel Diede held several positions at Keap. He worked as the Associate Product Manager and Head of Payments from 2022 to 2024. Before that, he served as Program Manager for Growth and Expansion from 2021 to 2022. His tenure at Keap began with roles in customer success, including Manager of Customer Success and Team Lead of Customer Success Managers from 2018 to 2021.
Experience at RevolutionParts
Daniel Diede worked at RevolutionParts as the Senior Manager of Customer Success for a brief period in 2021. His role involved managing customer relationships and ensuring customer satisfaction during his four-month tenure in Phoenix, Arizona.
Background in Retail Management
Before entering the software industry, Daniel Diede gained experience in retail management. He served as the Senior Store Manager at Caribou Coffee for nine months in 2014-2015 and as Area Manager at Teavana from 2009 to 2014. These roles contributed to his skills in team building and management.
Education and Skills
Daniel Diede studied Psychology at the University of Minnesota from 2008 to 2010. He possesses extensive skills in retail and sales, which enhance his capabilities in customer relationship management. His educational background and professional experience support his focus on developing effective payment strategies.