Dustin Mitchell
About Dustin Mitchell
Dustin Mitchell is a System Administrator currently employed at Keap in Chandler, Arizona, where he has worked since 2022. He has a diverse background in customer support and operations, with previous roles at companies such as GoDaddy, Lyft, and Northwestern Mutual.
Current Role as System Administrator
Dustin Mitchell currently serves as a System Administrator at Keap, a position he has held since 2022. In this role, he manages incoming JIRA service desk tickets, focusing on user and group administration as well as security permissions. He collaborates with Partner Operations to set up and maintain partner accounts and sales. Additionally, he monitors and resolves internal Operations Slack requests, ensuring smooth communication and operational efficiency within the organization.
Career Progression at Keap
Dustin Mitchell has a progressive career at Keap, having held multiple roles since 2018. He began as a Customer Support Representative from 2018 to 2019, then transitioned to a Junior Operations Specialist for five months in 2019. Following that, he worked as a Junior System Administrator from 2020 to 2021 before assuming his current position as System Administrator in 2022. This trajectory reflects his growing expertise and responsibilities within the company.
Previous Work Experience
Before joining Keap, Dustin Mitchell gained experience in various customer support roles. He worked at Northwestern Mutual as a Customer Support Representative for four months in 2018. His tenure at GoDaddy included roles as an Inbound Technical Sales and Support Specialist from 2007 to 2010, a Project Leader from 2012 to 2014, and an Account Manager in Professional Website Design from 2010 to 2012. He also worked at Weebly as a Customer Success Advocate and at LearnVest as a Customer Service Representative.
Educational Background
Dustin Mitchell earned a Bachelor's Degree in Human Communication from Arizona State University, where he studied from 2003 to 2007. His educational background also includes completing high school at Thunderbird High School from 1999 to 2003. This academic foundation has contributed to his communication skills and professional development.
Additional Roles and Responsibilities
In addition to his primary responsibilities at Keap, Dustin Mitchell assists with contract requests and account audits for Sales Operations. His role involves ensuring compliance and accuracy in operational processes. He has also gained experience in promotional activities as an intern at Bonneville Phoenix - KTAR and Arizona Sports in 2006, which adds to his diverse skill set.