Jenn Afer Spruell
About Jenn Afer Spruell
Jenn Afer Spruell serves as the Customer Support Team Lead at Keap in Chandler, Arizona, a position she has held since 2020. With a diverse background in customer service and sales, she has accumulated extensive experience in various roles across multiple companies.
Work at Keap
Jenn Afer Spruell has been employed at Keap since 2020, serving as the Customer Support Team Lead. In this role, she oversees customer support operations, ensuring that clients receive effective assistance. Prior to her current position, she worked as a Customer Service Representative at Keap from 2017 to 2020. Her experience at Keap spans a total of four years, during which she has developed a strong understanding of customer needs and service strategies.
Previous Employment Experience
Before joining Keap, Jenn Spruell held various positions that contributed to her customer service expertise. She worked as a Sales Representative at DriveTime from 2015 to 2017. Prior to that, she served as a Shift Manager at GameStop for one year in 2006-2007. Additionally, she worked at PayPal as a Due Diligence Analyst from 2012 to 2015, and as a Sales Associate at Build-A-Bear Workshop from 2004 to 2005. These roles provided her with diverse experiences in sales and customer interaction.
Education and Training
Jenn Afer Spruell completed her high school education at Corona Del Sol High School, where she earned her High School Diploma between 2002 and 2006. Following her high school education, she attended Mesa Community College. Her educational background laid the foundation for her career in customer service and support.