Melissa Callaway
About Melissa Callaway
Melissa Callaway is a sales professional with expertise in SaaS, managed services, and customer retention. She currently works at Keap in Chandler, Arizona, and has a strong background in customer relationship management, having previously served as a Business Account Executive at Comcast Business.
Work at Keap
Melissa Callaway has been working at Keap since 2018, where she holds a position in Sales. Her role involves assisting small businesses in managing contacts and maximizing leads to foster business growth. Based in Chandler, Arizona, she leverages her extensive experience in customer relationship management to enhance client interactions and drive sales performance.
Previous Experience at Comcast Business
Before joining Keap, Melissa Callaway worked at Comcast Business as a Business Account Executive from 2002 to 2009. During her seven years in this role, she developed a strong foundation in sales and customer service within the telecommunications sector. Her experience at Comcast Business contributed to her expertise in customer retention and relationship management.
Education and Expertise
Melissa Callaway earned her Bachelor's degree from the University of Washington, focusing on International Studies and Globalization. This educational background complements her professional expertise in SaaS, managed services, and customer retention, enabling her to understand diverse market dynamics and client needs.
Achievements in Telecommunications
Melissa Callaway achieved President’s Club member status in the telecommunications industry, recognizing her exceptional performance and contributions. This accolade reflects her commitment to excellence in sales and her ability to drive results in a competitive market.