Robert Craig
About Robert Craig
Robert Craig serves as the Senior Benefit Systems Manager at Keenan in Torrance, California, where he has worked since 2021. He has extensive experience in benefits administration and has held various roles in the field since the late 1990s.
Work at Keenan
Robert Craig has been serving as Senior Benefit Systems Manager at Keenan since 2021. His role involves overseeing various aspects of benefits administration, including COBRA administration, leave of absence management, and dependent eligibility verification. Craig has been with Keenan for a total of 12 years, having also worked in Service & Client Management and Data Base roles. His experience at Keenan is marked by his ability to collaborate effectively with a diverse workforce and manage relationships with both internal teams and external vendors.
Education and Expertise
Robert Craig earned a Bachelor of Arts degree from California State University-Fullerton, studying from 1979 to 1981. He furthered his education by obtaining a Master of Arts from the same institution between 1977 and 1981. Craig also attended Learning Tree University, enhancing his professional skills. His expertise encompasses benefits administration, COBRA administration, leave of absence administration, and dependent eligibility verification requirements, allowing him to navigate complex benefit systems efficiently.
Background
Before joining Keenan, Robert Craig held various positions that contributed to his extensive experience in benefits and systems management. He worked as an Account Executive at Secova from 2004 to 2011, where he focused on client relations and account management. Prior to that, he was a Business Systems Analyst at Blue Shield of California from 1998 to 2000, and an Account Representative at Footlights, Inc. in 2012. His diverse background has equipped him with a broad skill set applicable to his current role.
Professional Skills
Robert Craig has demonstrated a strong ability to acquire new skills quickly and effectively, often requiring minimal direction. His proficiency in benefits administration and systems management is complemented by his experience working within diverse teams. Craig's capability to manage complex tasks and collaborate with various stakeholders has been a significant asset throughout his career.