Orysia Dzondza

Advanced Customer Support Engineer @ Keepit

About Orysia Dzondza

Orysia Dzondza is an Advanced Customer Support Engineer at Keepit with a diverse background in technical support, customer service, and art history.

Title at Keepit

Orysia Dzondza currently works as an Advanced Customer Support Engineer at Keepit. She has been with the company since 2021. Her role primarily involves providing high-level customer support, addressing complex issues, and ensuring client satisfaction through efficient problem-solving techniques.

Previous Experience at IDEXX

Before joining Keepit, Orysia worked as a Technical Support Professional at IDEXX from 2019 to 2021. During her 2-year tenure in the Lviv region of Ukraine, she provided technical support services, contributing to the company's reputation for high-quality customer service.

Role at Virtual Staffing Source

Orysia served as a Customer Service Representative at Virtual Staffing Source from 2017 to 2019. Her responsibilities included handling customer inquiries, resolving issues efficiently, and maintaining a high level of customer satisfaction.

Various Positions at Zoom Support

Orysia held multiple roles at Zoom Support, ranging from QA Manager to Graphic Designer. Notably, she worked as a QA Lead in 2015, Social Media Marketing Consultant in 2016, and Email Marketing Manager from 2015 to 2016 in Lviv. Her diverse experiences at Zoom Support highlight her versatility and adaptability.

Educational Background

Orysia Dzondza has a Bachelor of Art History and Curating from the Lviv Academy of Arts, where she studied from 2011 to 2015. She also holds a Monumental Painting degree from I.Trush Lviv State College of Decorative and Applied Art, earned between 2007 and 2011. Prior to this, she completed her high school education at Drohobych Grammar School and Austin High School in Austin, MN.

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