Alma Aide Rodriguez Sanchez
About Alma Aide Rodriguez Sanchez
Alma Aide Rodriguez Sanchez is a Customer Services Specialist with over a decade of experience in customer service roles across various international companies. She has worked at Kennametal since 2019 and previously held positions at Zebra Technologies, Westinghouse Lighting, and several educational institutions.
Current Role at Kennametal
Alma Aide Rodriguez Sanchez has been serving as a Customer Services Specialist at Kennametal since 2019. Her role focuses on enhancing customer experience through a helpful and informative approach. She operates from the Bosques de las Lomas area in Ciudad de México, where she has been contributing to the company's customer service initiatives for five years.
Previous Experience at Zebra Technologies
Prior to her current position, Rodriguez Sanchez worked at Zebra Technologies as a Contract Administrator from 2017 to 2019. In this role, she managed contracts for a duration of two years in Ciudad de México y alrededores. This experience contributed to her understanding of customer service within a contractual framework.
Teaching Experience at Universidad del Valle de México
Rodriguez Sanchez has teaching experience as an English instructor at Universidad del Valle de México, where she worked for one year from 2016 to 2017. This role allowed her to develop communication skills and engage with students in an educational setting.
Background in Human Resources
Rodriguez Sanchez has a background in human resources, having worked as an Auxiliary RH at Universidad Tecnológica de México for six months in 2017. She studied Human Resources and achieved a Seminar in Human Resources at the same institution. Her educational background includes a Licenciatura in Pedagogía from 2012 to 2014.
Extensive Customer Service Experience
With over a decade of experience in customer service roles, Rodriguez Sanchez has honed her skills across various international companies. Notably, she spent 11 years at Westinghouse Lighting as a Customer Service Specialist, where she developed a strong foundation in customer relations and service delivery.