Francesco Bigoni

Francesco Bigoni

Customer Experience @ Kennametal

About Francesco Bigoni

Francesco Bigoni serves as the Customer Experience professional at Kennametal, where he has worked since 2009. He is responsible for sales and customer support in the Emilia Romagna region and manages the Infrastructure Business across Italy.

Work at Kennametal

Francesco Bigoni has been employed at Kennametal since 2007, holding various positions over the years. Currently, he serves as a Customer Experience professional, a role he has occupied since 2009. In this capacity, he is responsible for sales and customer support in the Emilia Romagna region. His previous roles at Kennametal include Buyer, Application Engineer, and Perito Meccanico. Throughout his tenure, he has managed the Infrastructure Business, which encompasses wear solutions and the marble business across Italy.

Education and Expertise

Francesco Bigoni studied at Politecnico Di Milano from 2002 to 2007, where he gained a solid foundation in engineering principles. His educational background supports his expertise in mechanical engineering and customer experience within the industrial sector. This academic experience has contributed to his proficiency in managing customer relations and technical sales.

Background

Francesco Bigoni has a professional background rooted in mechanical engineering and customer service. His career at Kennametal began in 2007, where he quickly progressed through various roles, gaining diverse experience in application engineering, purchasing, and mechanical expertise. His work has primarily focused on the infrastructure sector, particularly in managing business operations related to wear solutions and marble.

Achievements

During his 15 years at Kennametal, Francesco Bigoni has contributed to the company's growth in customer experience and sales support. His management of the Infrastructure Business across Italy highlights his capability in overseeing complex operations and delivering customer-focused solutions. His long-standing tenure reflects his commitment to the company and the industry.

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