Jens Jägers (Jj)
About Jens Jägers (Jj)
Jens Jägers serves as the Manager of Customer Service for Metal Cutting CE at Kennametal, a position he has held since 2017. He has over 17 years of experience with the company, having progressed through various roles including Group Lead and Customer Service Supervisor.
Current Role at Kennametal
Jens Jägers currently holds the position of Manager Customer Service Metal Cutting CE at Kennametal. He has been in this role since 2017, contributing to the company's customer service operations in the metal cutting sector. His responsibilities include overseeing customer service strategies and ensuring client satisfaction.
Previous Positions at Kennametal
Jens Jägers has held multiple positions at Kennametal over the years. He served as Group Lead in Customer Service from 2005 to 2007, where he managed a team focused on customer support. Following this, he worked as a Customer Service Supervisor from 2007 to 2017, during which he led initiatives to enhance service delivery. He began his career at Kennametal as a Trainee in Groß- und Außenhandel from 2000 to 2002.
Education and Training
Jens Jägers pursued his education in business management, completing a study program in Wirtschafts-Diplom Betriebswirt VWA from 2002 to 2005. This academic background provided him with foundational knowledge in business operations, which he applied throughout his career at Kennametal.
Career Timeline
Jens Jägers' career at Kennametal spans over two decades, starting as a Trainee in 2000. He progressed through various roles, including Group Lead and Customer Service Supervisor, before becoming the Manager Customer Service Metal Cutting CE in 2017. His extensive experience in customer service within the metal cutting industry has been a significant aspect of his professional journey.