Kelia Riddell
About Kelia Riddell
Kelia Riddell is an IT Business Solutions Analyst at Kennametal, where she has worked since 2022. She holds a Bachelor's Degree in Management Information Systems from the University of Pittsburgh-Greensburg and has expertise in Microsoft Dynamics CRM, Microsoft Power Platform, JIRA, and Confluence.
Current Role at Kennametal
Kelia Riddell currently serves as an IT Business Solutions Analyst at Kennametal, a position she has held since 2022. In this role, she applies her expertise in business and data analytics to support IT operations. Her responsibilities likely include analyzing business needs, implementing IT solutions, and enhancing operational efficiency within the organization.
Previous Experience at Kennametal
Before her current role, Kelia Riddell worked at Kennametal in various capacities. She was a Global IT Intern from 2019 to 2020, where she gained hands-on experience in IT processes and systems. Following her internship, she served as an Emerge Associate in Information Technology from 2020 to 2022, contributing to IT projects and initiatives within the company.
Educational Background
Kelia Riddell attended the University of Pittsburgh-Greensburg, where she earned a Bachelor’s Degree in Management Information Systems from 2015 to 2019. Prior to that, she studied at Central Westmoreland Career and Technical Center from 2008 to 2012, achieving a 3.8 GPA in Computer and Information Systems. This educational foundation has equipped her with essential skills for her career in IT.
Technical Skills and Expertise
Kelia Riddell possesses strong technical skills in Microsoft Dynamics CRM and Microsoft Power Platform, which are vital for business analytics and data management. She is also proficient in JIRA and Confluence, tools that are important for operations support and system administration. Additionally, her comprehensive knowledge of the Microsoft Office Suite enhances her productivity and efficiency in IT operations.
Work Experience at Sheetz
Prior to her roles at Kennametal, Kelia Riddell worked at Sheetz as a Shift Supervisor from 2013 to 2019. In this position, she managed daily operations, supervised staff, and ensured customer satisfaction. This experience contributed to her leadership and operational management skills.