Margo Swingley
About Margo Swingley
Margo Swingley serves as the Manager of Customer Experience Infrastructure at Kennametal, where she has worked since 2010. She has a background in sales management and holds a Bachelor of Science degree in Business Management and Public Administration from Evangel University.
Work at Kennametal
Margo Swingley has been employed at Kennametal since 2010, serving as the Customer Service Manager for 14 years in Goshen, Indiana. In 2014, she transitioned to the role of Manager, Customer Experience Infrastructure, where she has continued to contribute for 10 years. Her responsibilities include overseeing customer service operations and enhancing the overall customer experience within the organization.
Previous Experience at Deloro Stellite
Before joining Kennametal, Margo Swingley worked at Deloro Stellite for five years, from 2005 to 2010, as the Assistant Sales Manager. Prior to this role, she served as the Inside Sales Manager from 2000 to 2004. Her experience at Deloro Stellite provided her with a strong foundation in sales and customer relations.
Education and Expertise
Margo Swingley studied at Evangel University, where she focused on Business Management and Public Administration. She earned her Bachelor of Science degree between 1987 and 1990. This educational background has equipped her with the skills necessary for her roles in customer service and management.
Career Timeline
Margo Swingley's career spans over two decades, beginning with her role at Deloro Stellite in 2000. She has held various positions that have contributed to her expertise in customer service and sales. Her tenure at Kennametal since 2010 marks a significant period of her professional development.