Matteo Cosignani

Customer Experience Shared Service Representative @ Kennametal

About Matteo Cosignani

Matteo Cosignani is a Customer Experience Shared Service Representative at Kennametal, where he has worked since 2017 in Poznan, Poland. He holds degrees in International Relations and Diplomacy from multiple universities, including Università degli Studi di Siena and Università degli Studi di Macerata.

Work at Kennametal

Matteo Cosignani has been employed at Kennametal since 2017, serving as a Customer Experience Shared Service Representative. His role involves managing customer interactions and ensuring satisfaction within the company's service framework. He operates from the Poznan office in the Greater Poland District, Poland. Over his tenure, he has contributed to enhancing customer service processes and improving client relationships.

Education and Expertise

Matteo Cosignani has a diverse educational background in international relations and political science. He studied at Università degli Studi di Macerata from 2010 to 2014, where he focused on European Union disciplines, international relations, and cooperation. He furthered his studies at Università degli Studi di Siena from 2014 to 2016, earning a degree in International Sciences and Diplomacy. Additionally, he attended Metropolitní univerzita Praha for one year in 2012-2013, specializing in International Relations and European Studies.

Background

Matteo Cosignani's academic journey spans multiple institutions and fields of study, primarily focusing on international relations and political science. His studies have provided him with a solid foundation in understanding global dynamics and diplomatic relations. This educational background supports his role in customer experience, where he applies his knowledge to enhance service delivery.

Professional Experience

With seven years of experience at Kennametal, Matteo Cosignani has developed skills in customer service and support. His position as a Customer Experience Shared Service Representative requires effective communication and problem-solving abilities. His experience in this role contributes to the overall efficiency of the customer service team and the satisfaction of clients.

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