Tracy Heintzelman
About Tracy Heintzelman
Tracy Heintzelman serves as the Customer Service Manager at Kennametal and has extensive experience in sales and customer service, including a notable tenure at Verizon Communications. With over 16 years in the field, Heintzelman has held various positions at WIDIA Products Group since 2017, demonstrating a strong background in inside sales and management.
Work at Kennametal
Tracy Heintzelman has served as the Customer Service Manager at Kennametal since 2020. In this role, she oversees customer service operations, ensuring that client needs are met efficiently. Her tenure at Kennametal spans four years, during which she has contributed to enhancing customer satisfaction and streamlining service processes.
Work at WIDIA Products Group
Tracy Heintzelman has held multiple positions at WIDIA Products Group since 2017. She began as an Inside Sales Representative and progressed to Inside Sales Supervisor in 2019. Currently, she serves as the Inside Sales Manager, a role she has held since 2020. Her experience at WIDIA Products Group totals seven years, during which she has played a key role in driving sales and managing customer relationships.
Education and Expertise
Tracy Heintzelman studied at the Business Careers Institute, where she focused on Computer/Information Technology Administration and Management. She earned a diploma in this field, which has supported her career in sales and customer service. Her educational background complements her extensive professional experience.
Sales and Customer Service Experience
Tracy Heintzelman has over 16 years of experience in sales and customer service. Prior to her current roles, she worked at Verizon Communications, where she achieved a top 20 sales ranking in Pennsylvania. This extensive experience has equipped her with the skills necessary to excel in her current positions.