Dava Berman (She/Her)
About Dava Berman (She/Her)
Dava Berman is a Facilities Manager and Executive Support at Kensho Technologies, where she has worked since 2017. She has a background in office operations and customer service, with previous roles at Launch Academy, Sila Solutions Group, and FlipKey.
Current Role at Kensho Technologies
Dava Berman serves as the Facilities Manager and Executive Support at Kensho Technologies. She has held this position since 2022, contributing to the operational efficiency of the organization in Cambridge, Massachusetts. In addition to her current role, she has also been the Office Operations Manager at Kensho Technologies since 2017, overseeing various office operations for a total of seven years.
Previous Experience in Office Operations
Before joining Kensho Technologies, Dava Berman worked as the Office Operations Manager at Sila Solutions Group from 2015 to 2017 for two years in the Washington D.C. Metro Area. She also held the position of Office Operations Manager at Launch Academy, Inc. for six months in 2017 in the Greater Boston Area. Her experience in office operations has equipped her with skills in managing administrative tasks and supporting organizational functions.
Customer Service Background
Dava Berman has a background in customer service, having worked at FlipKey as a Customer Care Specialist from 2014 to 2015 for ten months. Additionally, she served as a Customer Outreach Associate at FlipKey for six months in 2015, both roles contributing to her expertise in client relations and support. Her experience in the hospitality sector includes working as a Guest Service Agent at Marlowe, a Kimpton Hotel, from 2011 to 2012.
Educational Qualifications
Dava Berman studied Hospitality and Tourism Management at the University of Massachusetts, Amherst, where she earned a Bachelor of Science (BS) degree from 2006 to 2010. She also attended Colegio Hispano Continental, further enhancing her educational background. Her studies have provided her with a strong foundation in hospitality and operational management.
Career Progression in Hospitality
Dava Berman's career in hospitality includes significant roles at Kimpton Hotels & Restaurants, where she worked as a Front Desk Manager from 2012 to 2014 in Boston, MA. This experience, along with her role as a Guest Service Agent at Marlowe, has contributed to her comprehensive understanding of customer service and operational management within the hospitality industry.