Julie Mac Neil
About Julie Mac Neil
Julie Mac Neil is the General Manager at Kettleman's Bagel Co. in Toronto, Ontario, Canada, with a history of various managerial roles in the company and previous experience at Starbucks and Elemental Data Collection Inc.
Current Role at Kettleman's Bagel Co.
Julie Mac Neil is the General Manager at Kettleman's Bagel Co., a position she has held since 2020 in Toronto, Ontario, Canada. In this role, she focuses on driving sales and managing labor budgets to achieve financial goals. Additionally, Julie ensures the adherence to operational policies and procedures, with a focus on maintaining high standards of service, quality, health, safety, and cleanliness. Her commitment extends to creating a fun and safe work environment and prioritizing a superior guest experience.
Previous Roles at Kettleman's Bagel Co.
Before taking on her current role, Julie Mac Neil served in various capacities at Kettleman's Bagel Co. She worked as the General Manager from 2018 to 2020 and as Assistant Manager from 2017 to 2018 in Ottawa, Ontario. Earlier, she was a Supervisor from 2016 to 2017. These roles allowed her to build extensive experience in managerial and supervisory functions, laying the groundwork for her current responsibilities.
Experience at Starbucks
Julie Mac Neil also has significant experience with Starbucks. She worked as a Supervisor from 2015 to 2016 and as a Barista from 2014 to 2015 in Ottawa, Ontario, Canada. Her tenure at Starbucks helped her develop customer service skills and an understanding of the importance of operational policies, both of which have been instrumental in her later roles.
Education Background
Julie Mac Neil studied Psychology at Carleton University from 2011 to 2013. Her educational background in psychology has provided her with valuable insights into human behavior, which she applies in training and coaching her team at Kettleman's Bagel Co. This educational qualification supports her commitment to creating a positive work environment and enhancing team performance.
Training and Team Development
Julie Mac Neil plays a crucial role in training and coaching managers, supervisors, and team members. Her efforts are directed towards enhancing the skills and performance of the workforce at Kettleman's Bagel Co. By focusing on continuous improvement and skill development, she ensures that her team is well-equipped to provide high-quality service and meet operational standards.