Deena Dam
About Deena Dam
Deena Dam is a Customer Service Representative specializing in Lunchbox Orders at KEV Group in Guelph, Ontario, with over six years of experience in customer service roles. She holds a Bachelor of Laws from the University of Essex and has a strong background in Criminal Justice, Public Policy, and Political Science from the University of Guelph.
Work at KEV Group
Deena Dam has been employed at KEV Group as a Customer Service Representative specializing in Lunchbox Orders since 2018. Her role involves managing customer inquiries and ensuring efficient service delivery. This position has allowed her to leverage her extensive background in customer service and enhance her skills in communication and problem-solving.
Education and Expertise
Deena Dam graduated with a Bachelor of Laws (LLB) from the University of Essex, completing a senior status program from 2019 to 2021. She also holds a Bachelor of Arts Honours (BAH) in Criminal Justice and Public Policy, as well as Political Science from the University of Guelph, where she studied from 2014 to 2018. Her educational background provides a strong foundation in legal principles and public policy.
Background
Deena Dam has a diverse professional background, having worked in various roles that span customer service and legal assistance. Prior to her current position, she held multiple roles at the University of Guelph, including Student Leadership Initiatives Assistant and Teaching Assistant. She also gained experience in management as a Customer Service Manager at Walmart Canada from 2016 to 2018.
Achievements
Throughout her career, Deena Dam has developed a diverse skill set that includes management, administration, organization, and communication. Her experience as a Mentor at Mitacs highlights her commitment to guiding others in their career development. Additionally, her leadership role at Walmart Canada contributed to her management skills, which she applies in her current customer service position.