Eric Schouten
About Eric Schouten
Eric Schouten is a Senior Director of Professional Services at Kev Group, where he has worked since 2019. He has over 15 years of experience in SaaS sales, customer success, and professional services, with previous roles at companies such as Influitive, Eloqua, and Oracle.
Current Role at KEV Group
Eric Schouten serves as the Senior Director of Professional Services at KEV Group, a position he has held since 2019. In this role, he has been instrumental in providing online payment and accounting solutions tailored for K-12 schools across North America. His leadership contributes to the development and enhancement of services that support educational institutions in managing financial transactions efficiently.
Previous Experience at Influitive
Prior to his current role, Eric Schouten worked at Influitive as the Director of Partner Success and Programs from 2015 to 2019. He played a key role in enhancing partner relationships and developing programs that supported the company's growth objectives. His tenure at Influitive included a brief period as Director of Professional Services in 2019.
Experience at Eloqua
Eric Schouten has extensive experience at Eloqua, where he held multiple positions from 2004 to 2013. He began as a Solutions Manager, then transitioned to Manager of Client Services Operations, and later served as Manager of Partner Services and Director of Professional Services. His roles involved overseeing client and partner engagements, ensuring service delivery, and driving operational excellence.
Educational Background
Eric Schouten holds a Master's degree in Business Administration from IESE Business School, which he attended from 2002 to 2004. He also earned a Bachelor's degree in Engineering from Queen's University, where he studied from 1993 to 1998. His educational background provides a strong foundation for his career in professional services and business operations.
Professional Experience and Skills
With over 15 years of experience in SaaS sales, customer success, professional services, business development, product, and operations, Eric Schouten has developed a diverse skill set. His expertise encompasses managing client relationships, enhancing partner programs, and leading teams to achieve strategic objectives. His work has significantly impacted the organizations he has been part of, particularly in the education sector.