Danielle Mial
About Danielle Mial
Danielle Mial serves as the Senior Customer Success Operations Manager and Head of Policy Compliance at Keywee, where she has worked since 2023. Previously, she held the position of Senior Customer Success Manager and Operations Lead at Keywee for five years and has experience as a Theater Technician at The Upright Citizens Brigade Theatre.
Current Role at Keywee
Danielle Mial currently serves as the Senior Customer Success Operations Manager and Head of Policy Compliance at Keywee. She has held this position since 2023, contributing to the company's focus on customer success and compliance in operations. Her role involves overseeing customer success initiatives and ensuring adherence to policy standards, which are critical for maintaining operational integrity.
Previous Experience at Keywee
Prior to her current role, Danielle worked at Keywee as a Senior Customer Success Manager and Operations Lead from 2018 to 2023. During her five years in this position, she played a significant role in enhancing customer satisfaction and operational efficiency. Her experience at Keywee has equipped her with a deep understanding of customer needs and operational best practices.
The Upright Citizens Brigade Theatre Experience
In 2018, Danielle Mial worked as a Theater Technician for the Del Close Marathon at The Upright Citizens Brigade Theatre. This role lasted for one month and involved technical support for the theater's events, showcasing her versatility and ability to work in dynamic environments.
Education at Rutgers University-New Brunswick
Danielle studied at Rutgers University-New Brunswick from 2014 to 2018, completing a four-year program. Her education provided her with a solid foundation that supports her professional endeavors in customer success and operations management.