Kristen Graue
About Kristen Graue
Kristen Graue is a Customer Success Manager at Keywee, leveraging her background as a Certified Occupational Therapy Assistant to enhance customer success strategies. She has a diverse professional history in healthcare and technology, with experience in various roles including recreation therapy and clinical internships.
Work at Keywee
Kristen Graue has been employed at Keywee as a Customer Success Manager since 2022. In this role, she leverages her background in occupational therapy to develop and implement customer success strategies. Her experience in healthcare provides her with unique insights into client needs, allowing her to build and maintain strong relationships with customers.
Education and Expertise
Kristen Graue holds an Associate in Applied Science in Occupational Therapist Assistant from Mercy University, where she studied from 2019 to 2021. Additionally, she earned a Bachelor of Science in Therapeutic Recreation/Recreational Therapy from the State University of New York Cortland, completing her studies from 2014 to 2018. Her educational background supports her expertise in customer success within the healthcare and technology sectors.
Background in Occupational Therapy
Kristen Graue has a solid foundation in occupational therapy, having worked as a Certified Occupational Therapy Assistant at Therapeutic Resources from 2021 to 2022. She also gained experience as an Occupational Therapy Assistant at Dry Harbor Nursing Home & Rehabilitation Center for four months in 2020. Her roles in various healthcare settings have equipped her with skills that she now applies in her current position.
Previous Work Experience
Prior to her current role, Kristen Graue held several positions in the healthcare field. She served as a Clinical Intern at Mount Sinai Health System in 2018 and completed internships at Little Neck Care Center and PRECISION REHAB OCCUPATIONAL, PHYSICAL, HAND THERAPY, PLLC in 2020. These experiences contributed to her understanding of patient care and therapeutic practices.
Membership in Customer Success Collective
In 2023, Kristen Graue became a member of the Customer Success Collective. This membership reflects her commitment to professional development and staying current with industry trends in customer success. It provides her with networking opportunities and resources to enhance her skills in client relationship management.