Amanda Clemons
About Amanda Clemons
Amanda Clemons is a Technical Writer with a background in Computer Science. She has worked at Kforce Inc since 2014 and previously held a position in Tier III Tech Support at Time Warner Cable from 2010 to 2012.
Work at Kforce
Amanda Clemons has been employed at Kforce Inc as a Technical Writer since 2014. In this role, she is responsible for creating and maintaining technical documentation that supports various projects and initiatives within the company. Her experience in technical writing allows her to effectively communicate complex information in a clear and concise manner.
Previous Experience at Time Warner Cable
Prior to her current position, Amanda Clemons worked at Time Warner Cable from 2010 to 2012 as a Tier III Tech Support representative. During her two years in this role, she provided advanced technical support to customers, resolving complex issues and ensuring customer satisfaction. This experience contributed to her technical expertise and understanding of customer needs.
Education and Expertise
Amanda Clemons studied Computer Science at the University of Findlay, where she earned her Bachelor of Science (B.S.) degree from 2001 to 2005. She furthered her education at Tiffin University, attending from 2012 to 2013. This academic background in computer science equips her with the technical knowledge necessary for her role as a Technical Writer.
Background
Amanda Clemons has a diverse background that includes both technical support and technical writing. Her career began in the tech support field, where she developed a strong foundation in customer service and technical problem-solving. This experience has informed her approach to technical writing, allowing her to create documentation that is user-focused and practical.