Angela H.
About Angela H.
Angela H. is an I.T. Product Support Technician with extensive experience in customer support and sales. She has worked in various roles in the technology and insurance sectors, including positions at GoMedigap, Grande Communications Networks LLC, and teleNetwork.
Work at Kforce
Currently, Angela H. serves as an I.T. Product Support Technician at Kforce Inc. She has held this position since 2019, contributing to the company's operations in Austin, Texas. In her role, she is responsible for providing technical support and assistance related to various IT products, ensuring that clients receive effective solutions to their technical issues.
Previous Experience at GoMedigap
Angela H. worked at GoMedigap as a Licensed Insurance Broker for a brief period in 2018. Her tenure lasted for three months, during which she engaged with clients to provide information and support regarding insurance options. This role allowed her to develop skills in customer service and insurance brokerage.
Career at Grande Communications Networks LLC
Angela H. spent twelve years at Grande Communications Networks LLC, where she held the position of Billing & Sales Service Support from 2006 to 2018 in Austin, Texas. In this role, she was involved in managing billing inquiries and providing sales support, contributing to customer satisfaction and operational efficiency.
Early Career at teleNetwork
Angela H. began her career at teleNetwork, where she worked as Customer Internet Support Tier 1 from 2005 to 2006. During her one-year tenure, she provided first-level support to customers, addressing internet service issues and enhancing her technical support skills.