Bianca Barnes
About Bianca Barnes
Bianca Barnes is a Customer Service Representative for Atento/Maryland Department of Health, currently working at Kforce Inc in Tampa, Florida. She has a diverse work history, including roles in customer service, supply chain, and document automation, and holds a Bachelor of Speech Communication from Tennessee State University.
Current Role at Atento
Bianca Barnes currently serves as a Customer Service Representative for Atento, specifically for the Maryland Department of Health. She has held this position since 2021 and is based in Tampa, Florida. In this role, she is responsible for providing customer support and assistance related to health services, ensuring that inquiries are addressed efficiently.
Previous Experience at Kforce
Bianca Barnes previously worked at Kforce Inc as a FL DEO Call Center Agent II for a duration of five months in 2020. During her time at Kforce, she was involved in handling customer inquiries and providing support in a call center environment, contributing to the overall efficiency of the operations.
Background in Supply Chain and Sales
Bianca Barnes has extensive experience in the supply chain and sales sectors, primarily through her roles at The Mosaic Company. She worked as a Distribution Associate in the Supply Chain Department from 2014 to 2016, and later held positions as a Service Sales Representative and Sales Service Representative in the Commercial Department from 2016 to 2018. Her background includes responsibilities in inventory management and customer service.
Education and Academic Qualifications
Bianca Barnes studied at Tennessee State University, where she earned a Bachelor of Speech Communication. Her studies spanned from 2005 to 2010, during which she also pursued coursework in Mass Communications and Theatre. This academic background has equipped her with skills in communication and public relations.
Diverse Work History
Bianca Barnes has a diverse work history that includes roles in various industries. She worked as a Document Automation Designer at Braille Works for three months in 2019, and as a Writer/Publisher Maintenance Specialist at Broadcast Music, Inc. for five months in 2010. Her experience spans customer service, supply chain management, and administrative support.