David Howell
About David Howell
David Howell is a Technical Support professional currently employed as a Customer Engineer at Entrust Datacard in Chicago since 2017. He has a background in Information Technology from New Horizons Computer Learning Center and has previously worked at NCR Corporation and Titan Security Group.
Work at Kforce
David Howell has been employed at Kforce Inc as a Technical Support professional since 2016. He has accumulated eight years of experience in this role, contributing to the company's commitment to providing high-quality technical assistance and support. His responsibilities include troubleshooting technical issues, assisting clients with software and hardware inquiries, and ensuring customer satisfaction through effective communication and problem-solving.
Current Role at Entrust Datacard
Since 2017, David Howell has served as a Customer Engineer at Entrust Datacard in Chicago. In this position, he focuses on delivering technical support and solutions to clients, enhancing their experience with the company's products and services. His role involves diagnosing issues, providing timely resolutions, and maintaining strong relationships with customers.
Previous Experience at NCR Corporation
Before joining Entrust Datacard, David Howell worked at NCR Corporation as a Customer Service Engineer from 2016 to 2017. In this role, he was responsible for addressing customer inquiries and resolving technical problems, contributing to the overall efficiency of the customer service team. His experience at NCR Corporation provided him with valuable insights into customer needs and technical support.
Background in Security at Titan Security Group
David Howell worked at Titan Security Group as a Lead Officer from 2013 to 2016. During his three years in this position, he was responsible for overseeing security operations and ensuring the safety of personnel and property. This role helped him develop strong leadership and communication skills, which he later applied in his technical support roles.
Education and Expertise
David Howell studied at New Horizons Computer Learning Center in Chicago, where he achieved a certification in Information Technology from 2015 to 2016. This educational background equipped him with foundational knowledge and skills in IT, which he has applied throughout his career in technical support and customer service roles.