Dawn Ferdinand
About Dawn Ferdinand
Dawn Ferdinand is a Senior IT Project Manager at Royal Caribbean Group, currently working at Kforce Inc since 2022 in Miami, Florida. With extensive experience in project management and IT operations across various companies, she has a strong background in Agile and Waterfall methodologies.
Work at Kforce
Dawn Ferdinand has been employed at Kforce Inc. as a Senior IT Project Manager for Royal Caribbean Group since 2022. In this role, she is based in Miami, Florida, and has accumulated two years of experience managing IT projects within the cruise industry. Her responsibilities include overseeing project timelines, coordinating with various stakeholders, and ensuring the successful implementation of technology solutions.
Education and Expertise
Dawn Ferdinand is pursuing a Master of Business Administration (MBA) with a focus on Project Management at Columbia Southern University, expected to complete in 2024. She previously earned a Bachelor of Arts in English Literature from Ohio University, completing her studies in 1994. Dawn possesses expertise in both Agile (scrum) and Waterfall project management methodologies, which she applies in her project management roles.
Background
Dawn Ferdinand has a diverse professional background in IT project management and business analysis. She began her career as a Systems Engineer and Team Lead at Royal Caribbean International from 2007 to 2009. Over the years, she has held various positions, including Information Technology Project Manager at Crystal Cruises and The Ritz-Carlton Yacht Collection, and Business Analyst at Deluxe Corporation. Her experience spans multiple countries, including Belize, France, Singapore, and Germany.
Achievements
Dawn has led significant projects, including the large-scale deployment of Point of Sale (POS) systems on one of the world's largest cruise ships. She has extensive experience in managing multi-client shared systems, ensuring a balance between configurability, standardization, and security. Additionally, she has actively participated in SOX/CISP compliance and audit procedures, demonstrating her commitment to regulatory standards.
Technical Skills
Dawn Ferdinand has a strong technical skill set that includes proficiency in SQL scripting for database creation and updates. She is experienced in using project tracking and problem management tools such as JIRA, Clarity, and Remedy. Her technical expertise supports her effectiveness in managing IT projects and ensuring successful outcomes.