Ebony Adside
About Ebony Adside
Ebony Adside is a National Delivery Recruiter at Kforce Inc, specializing in the healthcare and customer service sectors. She has a background in sales and training, with previous roles at Mosaic North America and NBCUniversal Media, LLC.
Current Role at Kforce
Ebony Adside serves as a National Delivery Recruiter at Kforce Inc, a position she has held since 2018. In this role, she focuses on establishing a pipeline and aligning a virtual bench with a communication plan for candidates. She works specifically with Managed Service Provider (MSP) clients in the healthcare and customer service sectors. Her responsibilities include aligning optimal delivery teams and monitoring performance to ensure high-quality results.
Previous Experience at Mosaic North America
Before joining Kforce, Ebony Adside worked at Mosaic North America as a Sales Representative from 2013 to 2016. During her three years in this role, she developed skills in customer engagement and sales strategies, contributing to her professional growth in the recruitment field.
Experience at NBCUniversal Media, LLC
Ebony Adside was employed at NBCUniversal Media, LLC as a Member Care Specialist-Trainer from 2016 to 2018. In this two-year position, she was responsible for training and supporting team members in the Orlando, Florida area, enhancing her expertise in customer service and team development.
Educational Background
Ebony Adside has a solid educational foundation. She studied General Studies at Seminole State College of Florida, where she earned an Associate of Arts (A.A.) degree from 2011 to 2013. She furthered her education at the University of Central Florida – Rosen College of Hospitality Management, obtaining a Bachelor of Science (B.S.) in Meeting and Event Planning from 2014 to 2017.
Recruitment Skills and Techniques
In her recruitment role, Ebony Adside excels in building relationships with candidates through exceptional customer service characterized by mutual respect and understanding. She engages in various sourcing activities, including market research, cold calling, and online social networking, to identify qualified candidates. Additionally, she provides coaching and advice to candidates throughout the interview process, including managing counter offers and job transitions.