Eric Liew
About Eric Liew
Eric Liew is a Customer Relationship Management Analyst with a background in data analysis and management. He has held various roles in organizations such as Robert Half and Sports Video Group, and he holds a Master of Science in Management Information Systems from the University at Buffalo.
Current Role at Kforce
Eric Liew serves as a Customer Relationship Management Analyst at Kforce Inc. He has been in this role since 2022, working remotely. In this position, he focuses on leveraging data-driven insights to enhance customer relationship management strategies. His expertise includes utilizing tools such as Salesforce and Zoho CRM to analyze customer data and improve engagement.
Previous Experience in Compliance and Business Analysis
Prior to his current role, Eric worked at Robert Half as a Junior Compliance Business Analyst for one month in 2022. His responsibilities included supporting compliance initiatives and analyzing business processes. Additionally, he held a position as a Database Assistant at Sports Video Group from 2019 to 2020, where he contributed to database management and support.
Education and Expertise in Management Information Systems
Eric Liew earned a Master of Science in Management Information Systems from the University at Buffalo School of Management, completing his studies from 2020 to 2021. He also holds a Bachelor of Science in Business Administration and Management, which he obtained from the same institution between 2014 and 2018. His educational background provides a strong foundation for his analytical skills in customer relationship management.
Background in Esports and Gaming Coordination
Eric has a background in esports and gaming, having served as an Esports Coordinator at the University at Buffalo Esports from 2018 to 2019. He also worked as an Esports Representative at Sports Video Group for five months in 2019. His experience in these roles involved managing esports events and engaging with the gaming community.
Technical Skills in Data Analysis
Eric is proficient in SQL, Tableau, and Excel, which he utilizes for data analysis and reporting. His technical skills enable him to derive insights from complex datasets, supporting his role in customer relationship management. He actively seeks opportunities that allow him to apply these skills in a professional setting.