Glenn Hopper
About Glenn Hopper
Glenn Hopper is a Service Delivery Manager with extensive experience in information technology and project management. He has held various roles in notable companies, including HBR Consulting and Honda of America Mfg., Inc., and possesses strong skills in total quality management and team leadership.
Current Role at Kforce
Glenn Hopper serves as a Service Delivery Manager at Kforce Inc. since 2021. In this role, he is responsible for overseeing service delivery operations and ensuring alignment with client needs. His focus includes managing project timelines and delivering quality outcomes. His experience in service delivery enhances Kforce's capabilities in meeting client expectations.
Previous Experience in IT Management
Glenn Hopper has a diverse background in IT management, having held several key positions. He worked at Innovative Technology Solutions as a Senior Information Technology Manager for four months in 2021. Prior to that, he served as a Client Success Manager at HBR Consulting from 2016 to 2020, and as a Technology Relationship Manager at LexisNexis during the same period in the Dayton, Ohio area. His roles have involved managing client relationships and ensuring successful technology implementations.
Extensive IT Project Management Background
Glenn Hopper has significant experience in IT project management. He worked at Honda of America Mfg., Inc. as a Senior IT Project Manager for ten years from 1998 to 2008. He also held the position of IT Project Manager / Network Analyst III at Sara Lee for 11 months in 2008. His expertise includes managing cross-functional teams and aligning IT services with business strategies.
Education and Qualifications
Glenn Hopper studied at The Ohio State University and holds a Bachelor of Science degree in Finance and Accounting. He also attended Wright State University. His educational background supports his roles in IT management and service delivery, providing him with a strong foundation in business principles and analytical skills.
Skills and Methodologies
Glenn Hopper possesses strong skills in total quality management and analytical troubleshooting. He is adept at building and motivating cross-functional teams to manage multiple project deadlines. He utilizes Six Sigma methodologies for continuous improvement and risk management, enhancing operational efficiency and project outcomes.