James Laws Iii
About James Laws Iii
James Laws III is an L2 IT Deployment Technician with extensive experience in technical support and systems analysis, having worked for various companies in Wisconsin. His career includes roles at Children's Wisconsin, Kforce Inc, and Modis, among others, showcasing his diverse skill set in IT and telecommunications.
Current Role at Kforce
James Laws III has been employed at Kforce Inc as an L2 IT Deployment Technician since 2019. In this role, he is responsible for deploying IT solutions and providing technical support. His work is based in Wauwatosa, Wisconsin, where he utilizes his extensive technical skills to ensure efficient IT operations.
Previous Employment History
James has a diverse work history in the IT and customer service sectors. He worked as a Technical Systems Analyst at Children's Wisconsin from 2017 to 2019. Prior to that, he held positions as a Help Desk Technician at Sentinel Technologies and as a Desk Side Support Technician at Modis. His experience also includes roles as an IT Support Specialist and Service Technician, showcasing a broad range of technical support capabilities.
Education and Certifications
James attended Washington High School, where he earned his diploma. He furthered his education at the University of Wisconsin-Milwaukee and DeVry University. He holds a certification in low voltage installation, configuration, and repair, which complements his technical skills. His educational background supports his proficiency in various IT roles.
Technical Skills and Expertise
James possesses a comprehensive skill set that includes expertise in both PC and Apple computer systems, covering installation and repair of hardware, software, and peripheral devices. He is also proficient in Adobe Creative Cloud applications and has certified telecom experience. His background in cable television technology (CATV) and experience with power tools indicate a hands-on approach to technical tasks.
Work Experience in Customer Service
In addition to his technical roles, James has experience in customer service. He worked as a Customer Service Representative at FIS and as a Sales Associate at Circuit City. These positions have contributed to his strong communication skills and ability to assist clients effectively.