Jean Madera
About Jean Madera
Jean Madera is an IT Support Specialist with a background in technical support and cybersecurity. He has worked for Kforce Inc since 2020 and previously held positions at Convergys and GUESS?, Inc.
Current Role at Kforce
Jean Madera serves as an IT Support Specialist at Kforce Inc. since 2020. In this role, Jean is responsible for providing technical support and assistance to clients, ensuring that IT systems operate efficiently. The position requires a strong understanding of IT infrastructure and the ability to troubleshoot various technical issues.
Previous Experience at Convergys
Prior to joining Kforce, Jean worked at Convergys as a Dell Client Technical Support Specialist from 2018 to 2019. This role involved assisting customers with technical issues related to Dell products. Jean gained valuable experience in customer service and technical troubleshooting during this time in the Tampa/St. Petersburg, Florida area.
Experience at GUESS?, Inc.
Jean Madera also worked at GUESS?, Inc. as a Stock Associate from 2016 to 2018. In this position, Jean was responsible for managing inventory and ensuring that stock levels were maintained. This role provided experience in retail operations and inventory management.
Education in Information Technology
Jean studied at the University of South Florida, where a Bachelor's degree in Information Technology was achieved from 2014 to 2019. This educational background provided a foundation in IT principles and practices, preparing Jean for a career in the technology sector.
Education in Cybersecurity
Following the completion of the degree in Information Technology, Jean pursued further education at Purdue University Global, earning a Bachelor's degree in Cybersecurity from 2019 to 2022. This program focused on security protocols, risk management, and the protection of information systems.