Jen Nunez Rios
About Jen Nunez Rios
Jen Nunez Rios is an IT Client Relation Associate at Kforce Inc, with a diverse background in bilingual client services and recruitment across various industries. She has accumulated extensive experience in roles at companies such as Amazon, Western & Southern Financial Group, and Gateway Health, while also pursuing her passion for music curation.
Current Role at Kforce
Jen Nunez Rios serves as an IT Client Relation Associate at Kforce Inc, a position she has held since 2023. In this role, she focuses on fostering strong relationships between clients and the company, ensuring that client needs are met effectively. Her responsibilities include managing client communications and providing support to enhance the overall client experience.
Previous Experience in Talent Acquisition
Prior to her current role, Jen worked at Amazon as a North American Operations Talent Acquisition professional from 2021 to 2022. During her tenure, she contributed to the recruitment process, identifying and attracting talent to meet operational needs. This experience provided her with insights into the recruitment landscape in a large-scale corporate environment.
Bilingual Expertise in Financial Services
Jen has extensive experience in the financial services sector, having worked as a Bilingual Financial Service Representative at Western & Southern Financial Group from 2016 to 2018. She also held a position as a Bilingual Client Experience representative at Direct Energy from 2017 to 2019. Her bilingual skills have enabled her to effectively serve diverse client bases, enhancing customer satisfaction and service delivery.
Educational Background in Languages
Jen studied at Universidad Latina de Panamá, where she focused on Foreign Languages and Literatures. She achieved a specialization in English and Spanish Translation and Interpretation from 2004 to 2008. This educational background has equipped her with strong language skills that she applies in her professional roles, particularly in bilingual client relations.
Career in Recruitment and Client Relations
Throughout her career, Jen has held various roles in recruitment and client relations. She worked as a Bilingual Commercial Recruiter at Nesco Resource in 2021 and as a Bilingual Corporate Technical Recruiter at CEI from 2022 to 2023. Her experience spans multiple industries, allowing her to develop a client-centric approach that emphasizes creating win-win solutions for both clients and her employers.