Jonathan Barnes
About Jonathan Barnes
Jonathan Barnes serves as a Principal ServiceNow Consultant at Accenture Federal, bringing over a decade of experience in IT service management and software development. He has made significant contributions to the ServiceNow community and holds multiple certifications in the field.
Work at Kforce
Jonathan Barnes has been employed at Kforce Inc as a Principal ServiceNow Consultant at Accenture Federal since 2016. He operates in the Dallas/Fort Worth Area, where he applies his expertise in ServiceNow to deliver solutions for federal clients. His role involves developing and managing ServiceNow applications, ensuring they meet the specific needs of users and organizations.
Previous Experience at Citi
Prior to his current role, Jonathan Barnes worked at Citi for several years in various capacities. He served as a Software Developer and Assistant Vice President from 2008 to 2013, followed by a position as Vice President of ITSM Software Development on the Service-Now platform from 2013 to 2015. He then advanced to the role of Vice President ServiceNow Team Manager/Architect for a year in 2015 to 2016, where he led teams in implementing ServiceNow solutions.
Education and Expertise
Jonathan Barnes earned a Bachelor of Science in Mathematics from Dallas Baptist University, completing his studies from 1995 to 1999. His educational background provides a strong foundation for his technical skills in software development and IT service management. He holds multiple certifications, including ITSM Implementation Specialist, Certified System Administrator, and Certified Application Developer, which validate his proficiency in managing ServiceNow systems and developing applications.
Achievements in ServiceNow Community
In 2019, Jonathan Barnes was recognized as a ServiceNow Community MVP, acknowledging his significant contributions to the ServiceNow community. He is a regular contributor, actively engaging with peers and sharing knowledge. His development of a 5-star rated app on the ServiceNow share site, which has garnered over 600 downloads, showcases his ability to create valuable resources for users.
Security Clearance
Jonathan Barnes holds a government secret clearance, which indicates a high level of trust and responsibility in handling sensitive information. This clearance is essential for his work in federal projects, ensuring compliance with security protocols and regulations.