Jose Tello Cordova
About Jose Tello Cordova
Jose Tello Cordova is an Information Technology Technical Support professional at Kforce Inc, where he has worked since 2017. He holds a Bachelor's degree in Information Technology from the University of South Florida and an Associate of Arts in Computer Science from Hillsborough Community College.
Work at Kforce
Jose Tello Cordova has been employed at Kforce Inc as an Information Technology Technical Support since 2017. In this role, he is responsible for providing technical assistance and support to clients. He participates in a rotation of after-hours on-call support duties, ensuring that client issues are addressed promptly outside of regular business hours. Additionally, he coordinates and provides training to other Tech Support representatives, contributing to the overall efficiency and effectiveness of the support team. Jose maintains ownership of all incoming cases, ensuring that each issue is resolved, even if it requires escalation.
Education and Expertise
Jose Tello Cordova earned his Bachelor's degree in Information Technology from the University of South Florida, where he studied from 2014 to 2018. Prior to this, he obtained an Associate of Arts degree in Computer Science from Hillsborough Community College, completing his studies from 2011 to 2014. His educational background provides a solid foundation in technical skills and knowledge, which he applies in his current role at Kforce.
Background
Jose Tello Cordova has a background in Information Technology and Computer Science, which he developed through his academic pursuits at Hillsborough Community College and the University of South Florida. His experience in technical support spans several years, with a focus on resolving client issues and providing training to peers. This background has equipped him with the necessary skills to excel in his position at Kforce Inc.
Achievements
At Kforce Inc, Jose Tello Cordova has taken on significant responsibilities, including the coordination of training for other Tech Support representatives. His commitment to maintaining ownership of all incoming cases demonstrates his dedication to customer service and problem resolution. These contributions reflect his proactive approach in ensuring high-quality support for clients.