Kyle Ketterer
About Kyle Ketterer
Kyle Ketterer is a ServiceNow Developer currently employed at Kforce Inc (Accenture Federal Services) since 2020, with a background in application development and IT service management. He previously worked at BrightView Landscapes and Ace World Wide, and he holds a degree in Computer Science from Bucks County Community College.
Work at Kforce
Kyle Ketterer has been employed at Kforce Inc, specifically within Accenture Federal Services, as a ServiceNow Developer since 2020. His role involves developing and implementing solutions on the ServiceNow platform. He works remotely, contributing to various projects and initiatives that enhance operational efficiency and user experience. His responsibilities include designing custom applications and integrations that support organizational needs.
Previous Experience at BrightView Landscapes
Prior to his current position, Kyle Ketterer worked at BrightView Landscapes as an Application Developer from 2013 to 2020. During his tenure, he focused on IT service management and application development. He briefly served as an ITSM Administrator in 2013, where he contributed to the management of IT services. His experience at BrightView Landscapes provided him with a solid foundation in application development and IT service management.
Education and Expertise
Kyle Ketterer studied Computer Science at Bucks County Community College from 2010 to 2012. His education provided him with essential skills in programming and software development. He also completed his high school education at Pennsbury High School from 2002 to 2006. His academic background supports his expertise in developing custom solutions and integrations within the ServiceNow platform.
Technical Contributions and Projects
Kyle Ketterer has made significant contributions to various projects during his career. He designed a custom Workflow Management solution that allows users to configure workflows through tables and a user interface. He also created an Adobe Sign REST API integration for auto-populating PDF form data and enabling electronic signatures. Additionally, he developed a custom Service Portal for the Bureau of Overseas Building Operations and implemented crisis response applications during the COVID-19 outbreak.
Career Background
Before his roles in application development, Kyle Ketterer worked as a Warehouse/Forklift Operator/Mover at Ace World Wide from 2006 to 2013. This position provided him with practical experience in logistics and operations. His diverse background, including technical and operational roles, has equipped him with a broad skill set applicable to his current work in software development.