Laicee Howard
About Laicee Howard
Laicee Howard is a Benefits Verification Specialist with extensive experience in customer care and quality control. She has worked at various companies, including PNC and Kforce Inc, since 2015 and holds an Associate's degree in Business Management/Marketing from Eastern Gateway Community College.
Work at Kforce
Laicee Howard has been employed at Kforce Inc since 2018. She serves as a Benefits Verification Specialist and has held this position for six years in Bridgeville, Pennsylvania. Additionally, she works as a Quality Control Analyst at Kforce Inc, also for six years, based in Pittsburgh, Pennsylvania. Her roles at Kforce involve ensuring the accuracy of benefits information and maintaining quality standards within the organization.
Current Positions at PNC
Laicee Howard has held multiple roles at PNC since 2019. She is currently a Virtual Customer Care Consultant, a position she has occupied for five years. In addition, she serves as a Virtual Customer Care Consultant for Specialty Business Banking since 2020, which she has held for four years. Furthermore, she has worked as a Remote Deposit Specialist since 2021, contributing to PNC's customer service and banking operations.
Experience at Charlie Browns Airport Parking
Laicee Howard has been working at Charlie Browns Airport Parking as a Dispatcher since 2015. She has accumulated nine years of experience in this role while based in Coraopolis, Pennsylvania. Her responsibilities likely include coordinating parking services and managing customer inquiries.
Education and Expertise
Laicee Howard studied at Eastern Gateway Community College, where she focused on Business Management and Marketing. She achieved an Associate's degree, which has contributed to her professional expertise in customer service and operational roles across various industries.
Previous Employment at Sears Holdings Corporation
Before her current positions, Laicee Howard worked at Sears Holdings Corporation as a cashier from 2011 to 2012. This role provided her with foundational experience in retail and customer service, which has informed her subsequent career in various customer-facing roles.