Michael Sykes
About Michael Sykes
Michael Sykes is an Asset Management Specialist currently working at Kforce Inc in Daytona Beach, Florida. He has over 20 years of experience in IT support, previously serving as a Senior Site Support Technician at CuraScript, Inc.
Current Role at Kforce
Michael Sykes serves as an Asset Management Specialist at Kforce Inc, a position he has held since 2021. He is based in Daytona Beach, Florida. In this role, he focuses on asset management, leveraging his extensive technical background to support the company's operational needs.
Previous Experience at CuraScript, Inc.
Prior to his current role, Michael worked at CuraScript, Inc., an Express Scripts Company, for 20 years. He held the position of Senior Site Support Technician from 2001 to 2021. During his tenure, he provided technical support to over 400 employees at the Lake Mary, Florida site, demonstrating his capability in managing IT hardware and software issues.
Education and Certifications
Michael Sykes earned a Bachelor of Science degree in Geographical Information Systems from Texas State University-San Marcos. He also studied Geography at the same university. In addition to his degree, he completed several certifications at New Horizons, including Network+ in 2002, A+ CompTIA in 1998, and Exchange Administration in 2003.
Technical Skills and Expertise
Michael possesses a strong background in resolving technical IT hardware and software issues, particularly for remote users. He has significant expertise in level 1 and level 2 helpdesk operations. His technical interests include working with hardware, servers, PCs, laptops, Blackberries, and Android devices, reflecting his comprehensive understanding of IT support.