Shawn Mc Cormick

Shawn Mc Cormick

Desktop Support Specialist (Supporting Do S) @ Kforce

About Shawn Mc Cormick

Shawn McCormick is a Desktop Support Specialist with extensive experience in IT support and systems administration, currently working at Kforce Inc since 2020. He has held various roles in the US Army and other organizations, focusing on troubleshooting, training, and improving IT infrastructure.

Current Role at Kforce

Shawn McCormick serves as a Desktop Support Specialist at Kforce Inc, a position he has held since 2020. In this role, he supports the Department of State (DoS) and is based in the Washington DC-Baltimore area. His responsibilities include organizing training sessions and utilizing both commercial and government off-the-shelf products (COTS and GOTS). He actively contributes to identifying improvements in hardware, software, and infrastructure-related services, ensuring efficient operations within the organization.

Previous Experience in IT Support

Before joining Kforce, Shawn McCormick worked in various IT support roles. He was a Field Services Specialist at ACI Federal™ for four months in 2018, and he served as an End User Support Specialist at Horizon Industries, Limited from 2018 to 2019. Additionally, he worked as a Desktop Support Specialist at General Dynamics Information Technology for nine months in 2019 to 2020. His diverse experience in these roles has equipped him with a broad skill set in desktop support and user assistance.

Military Background in IT

Shawn McCormick has a significant military background, having served in the US Army in various capacities. He was a LAN Manager/System Administrator from 2009 to 2011 at Fort Stewart, Georgia, and again from 2011 to 2013 at Fort Lewis, Washington. He also worked as a Network Monitor from 2013 to 2014 in Yongsan-gu, Seoul, Korea, and as an Instructor/System Administrator from 2014 to 2018 at Fort Gordon, Georgia. His military experience has provided him with extensive knowledge in systems administration and network management.

Education and Training in Information Technology

Shawn McCormick pursued education in Information Technology, completing Military Job Training focused on this field. He studied Information Technology and achieved the designation of Information Technology Specialist from 2008 to 2018. This decade-long training has laid a solid foundation for his career in IT support and systems administration, enabling him to develop essential skills in troubleshooting and repairing microcomputer devices.

Technical Skills and Responsibilities

In his current role, Shawn McCormick performs systems administrative and operational duties on computer systems. He ensures that systems configurations are developed and maintained effectively. He possesses extensive experience in troubleshooting and repairing microcomputer devices, including servers and peripheral devices such as modems, scanners, printers, and fax devices. Additionally, he prepares activity and progress reports regarding support activities, showcasing his strong communication and documentation skills.

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