Teresita Cruz
About Teresita Cruz
Teresita Cruz is a Sales Operations Analyst at Kforce Inc, where she has worked since 2022 in Chicago, Illinois. With over 18 years of experience in customer service and a background in technical recruiting, she possesses a diverse skill set in various operating systems and Microsoft Office applications.
Work at Kforce
Teresita Cruz has been employed at Kforce Inc since 2022, holding the position of Sales Operations Analyst in Chicago, Illinois. In this role, she contributes to the company's operations by analyzing sales data and supporting the sales team. Prior to her current position, she served as a Senior Technical Recruiter from 2015 to 2022, where she was responsible for sourcing and recruiting technical talent. Additionally, she worked as a Consultant Care Liaison from 2017 to 2022, focusing on client relations and support.
Education and Expertise
Teresita Cruz studied at National Louis University, where she earned a Bachelor of Arts (BA) in Applied Behavioral Science from 2013 to 2014. Her educational background complements her extensive professional experience. She possesses expertise in multiple Windows operating systems, including Windows 2000, XP, Vista, and Windows 7. Additionally, she is proficient in all Microsoft Office Suite software and Internet Explorer, which supports her analytical and operational tasks.
Background
Teresita Cruz has over 18 years of managerial and supervisory experience in customer service. Before joining Kforce, she worked at Starbucks Coffee Company as a Barista for 20 years, where she developed strong customer service skills and team leadership capabilities. Her diverse work history has equipped her with a unique perspective on client relations and operational efficiency.
Professional Skills
Teresita Cruz is experienced in utilizing all social media platforms for professional purposes, enhancing her ability to connect with clients and candidates in the recruitment field. Her skills in sales operations and technical recruitment are supported by her proficiency in various software applications, allowing her to effectively analyze data and streamline processes.